Civic Engagement in Healthcare
To be eligible to register to vote patients must be:
Yes, it’s legal for hospitals and other healthcare facilities to conduct nonpartisan voter registration and education activity.
The National Voter Registration Act of 1993 allows hospitals to facilitate nonpartisan voter registration for interested patients. (The same law also designated DMVs as voter registration agencies.)
Furthermore, the IRS explicitly states that “501(c)(3) organizations may conduct voter engagement”, and the Health Resources & Services Administration has affirmed that community health centers can run “non-partisan voter registration efforts as a means of reducing barriers to civic engagement within the communities they serve.”
Patients choose whether to use Vot-ER’s platform, and when they do so, they share information on their own phones. Thus, voter information is not subject to HIPAA regulations.
In the event that you help a patient enter their information on the voter registration platform, do not use patient data from their medical record. Only use information you received directly from the patient.
Both online voter registrations platforms and offline voter registration paperwork provide clear information about who is eligible to vote, and require the registrant to affirm that they are a U.S. citizen. Specifically, Vot-ER partners with TurboVote, powered by Democracy Works, to provide voter registration assistance and election reminders. When TurboVote users indicate that they are not U.S. citizens, they are unable to complete the registration assistance process.
Vot-ER tools are used at hundreds of healthcare sites, ranging from large academic medical centers like Massachusetts General Hospital and UPenn, to community hospitals like Tuscon Medical Center and primary care clinics like First Choice Primary Care.
Vot-ER helps clinics implement civic engagement while ensuring an uninterrupted care experience for patients and staff.
All of Vot-ER ‘s tools and programs are designed to work independently of healthcare staff involvement, and voter registration is done exclusively through patients’ personal devices. A voter text hotline is available to patients 24/7.
More than 130 healthcare sites and thousands of health care professionals across the country use Vot- ER in their daily practice. If you’re concerned about the impact of civic engagement on your clinic’s operations, please reach out. We want to work with you to address your concerns.
We understand how important it is to address the barriers that many immigrants face when seeking care. Vot-ER tools and programs can be implemented in a thoughtful way that doesn’t exclude non-citizens. Our partners at AltaMed and Voto Latino recommend creating a habit of asking every patient, but in an open ended way: “The same way I care about your physical health, I also care about your civic health. How can I help you or your family get registered to vote?”.
Another way is to create non-intrusive opportunities for eligible patients to connect with our voter registration platform by placing Vot-ER posters, handouts, and badges in select areas. Ultimately, we leave it up to each site to weigh the risks and benefits of promoting voter registration.
Yes, please download and share our fact sheet.
Be sure to emphasize that Vot-ER ‘s tools are nonpartisan, non-intrusive, and completely voluntary. Patients decide for themselves if they want to use Vot-ER’s platform, and can only access the platform using their own phones.
Vot-ER Badges
The vast majority of health care workers do not need to get approval. As a healthcare professional, you’re free to place any information on your ID badge that is helpful to you and your patients. The important thing to remember is that patients choose whether to use Vot-ER’s registration platform and when they do so, they share information on their own phones. In short, you are offering patients an opportunity to access voter information—you’re not conducting the registration yourself.
We partnered with VoteRiders to create a patient helpline with a chatbot and live person available 24/7 in English and Spanish.
We’re so excited to have you on board! To get started right away, you can print a badge, download voter registration flyers, add a voter registration message to your email signature, and more at: resources.vot-er.org
Absolutely. All Vot-ER materials will continue to work until at least the end of 2024. Older badges (from before August 2021) have all new features except individualized tracking.
Yes. Our bulk purchasing option is designed to deliver maximum voter registration impact to your organization. All bulk badge orders can include tracking dashboards to show your impact.
Place a bulk badge order here!
Vot-ER badges are our most popular tool and the fastest way to integrate civic engagement into your hospital. Here’s how the badges work:
* Only badges created since August 2021 have this trackable feature.
Each Vot-ER badge is printed with a unique QR code (so you can track your impact), so delivery may take up to three weeks. To access voter registration materials in the meantime, go to vot-er.org/download to print a badge, voter registration flyers and more.
Answering Questions From Colleagues
You can respond to your colleague by saying,
It only takes a few seconds to show patients my Vot-ER badge and direct them to the online voter registration website. And there’s a dedicated helpline that the patient can contact if they get stuck.
I haven’t had to help any patients register—Vot-ER’s platform takes care of that part.
You can respond to your colleague by saying,
My goal is simply to help patients use their voice. If a patient starts discussing partisan politics, I don’t get involved and instead redirect to a discussion about why it’s important that all voters participate in every election. And the badge is from a non-partisan organization called Vot-ER. Vot-ER doesn’t endorse any candidate or party, they’re just working to make it easier for all voters to become civically engaged.
This badge is from a nonpartisan organization called Vot-ER. They’ve worked with hundreds of hospitals and clinics like ours to bring more civic engagement opportunities to healthcare. When patients scan this QR code, they’re directed to a website where they can quickly check their voter registration or request a mail-in ballot . I’d love to help you get your own badge, too—are you interested?
You can respond to your colleague by saying,
That doesn’t typically happen. Actually, most patients have been happy to have the opportunity to register or check their registration. Of course, if they choose not to register, I respect that decision, and I don’t pressure them.
You can respond to your colleague by saying,
We both have cared for patients whose primary issue was not medical. I view it as part of my professional responsibility to help patients access voter information. It’s one of the best tools our patients have to ensure they have a voice in the local and federal decisions that affect their health.
Terms of Use
Vot-ER provides the Website and Tools for the purpose of helping healthcare institutions and providers integrate non-partisan voter registration into health care processes and systems. Vot-ER’s tools are designed to help eligible citizens register to vote, and we expect all uses of our tools to comply with our strict standard of non-partisanship and to adhere to all federal, state, and local voter registration laws.
When you use our Website and/or our Tools, we gather and store the information about you that you have provided to us. For example, you may provide us with information to register to vote, check your registration status, order your absentee ballot, sign up for election reminders, or engage in other activities. This information can include your name, your date of birth, your phone number, your address, your language preference, your party affiliation, your voter registration status, and/or your email.
When you order a registration badge, we gather and store information about you that you have provided to us. This may include your name, state, occupation, shipping address, phone number, email, and the name of your organization. We are also able to see how many people are engaging with your registration badge.
- Information you provide may be used in different ways:
- We use badge and registration information to assess the level of engagement of our partnerships and identify opportunities for new partnerships.
- We use aggregate information to improve our Website and Tools, detect technical errors, and protect the security of our systems.
- We use contact information to collaborate with other services to remind you about upcoming elections and opportunities for civic engagement via text message. If we send you a text message, you can choose to opt out after the first text message.
- We use information for research purposes. We are affiliated with Massachusetts General Hospital and Harvard Medical School and partner with researchers at other accredited academic institutions
Information collected from the sources described above may be shared with partner organizations. Under no circumstances will Vot-ER sell your personal information. Ways in which information is shared include:
Registration information may be shared with partner organizations to help them identify which registration programs are most effective.
In rare cases, Vot-ER shares information about individual badge usage with partner organizations. In these cases, badge information may be shared with partner organizations to assess which team members are registering voters.
Do you have links to third party websites?
We collaborate with third parties like TurboVote and Vote.Org. Each has comprehensive privacy policies that lay out the privacy provisions for those using their services. This Policy does not address, and we are not responsible for, the privacy, information, or other practices of any third parties. Any third party’s use of your information is subject to its own Policy, and we encourage you to consult the third party’s website for those terms.